Junior Project Manager

Recruiter
ZappiStore
Location
London (Central), London (Greater)
Salary
Competitive
Posted
21 May 2018
Closes
21 Jun 2018
Sector
Other, Retail
Job Function
Project Manager
Contract Type
Permanent
Hours
Full Time

We are looking for a Junior Project Manager to join our team in London. If you have experience in working within project management, sample design, or technical client services within market research and are looking for a fresh challenge, we would love to hear from you!

What you can expect to be involved in

  • Work closely with Sales, Partnerships, Client Success and our sampling architects to drive adoption of our sample approach
  • Negotiate audience definition and design solutions based on client requirements
  • Communicate limitations clearly and manage expectations proactively
  • Have the confidence to respectfully challenge our customers and internal stakeholders
  • Be the day to day contact for our customers for projects that are in field. Keep them updated on progress to ensure projects runs smoothly from start to finish.
  • Be an expert on our platforms
  • Leverage technical solutions to create efficiencies in our processes and help design a delivery process with automation as a central tenet
  • Evaluate technical limitations and recommend development priorities to further automation
  • Build strong relationships with all internal stakeholders (Sales, Partnerships, Product Support, Client Success, Operations and Development teams), representing technical blockers to client delivery
  • Be able to campaign for the changes required to support business priorities as they relate to project management and automation
  • Establish a close working relationship with Client Success teams who will work with you on finding the right balance between what our customers want and what works best with our platform
  • Communicate support issues to our support team in a timely manner with the appropriate level of urgency
  • Keep our customers updated as needed on support issues

Requirements

You’re an overly-organized, self-starter who rallies the troops and makes it happen. You’ll also need to multitask like a human octopus and still hold your nerve, which sounds easier than it is, especially if a deadline is quickly approaching and you’re still facing technical challenges. Good planning skills and an ability to communicate effectively are two key traits you’ll need for this job. The ideal candidate will demonstrate an ability to juggle multiple projects, provide responsive customer service, and will proactively identify potential technology and/or service problems. You will be open to designing the process from the ground up which will be motivating to the right candidate.

You'll have:

  • Some experience working in project management, sample design, or technical client services within market research
  • Proven ability to work in a fast paced customer focused environment
  • Curiosity for technology, marketing or consumer insights
  • Excellent written and verbal communication skills
  • Highly responsive while maintaining attention to detail
  • Proactive, highly driven and self-motivated with a great sense of initiative
  • Strong team player, yet also able to take ownership of tasks
  • Comfortable working with tight deadlines, maintaining a cool head under pressure
  • Problem solving oriented
  • Relevant industry experience; market research, sample design

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