mobilisations project manager
3 days left
- Full Time
We are a national provider of Facilities Management Service, trusted by commercial and institutional clients operating across a range of sectors including Education, Retails, Industrial, Public sector, Healthcare, Pharmaceuticals and more. With a revenue of 2.6 billion euros and 90,000 employees, who dedicate themselves to supporting the safety, well-being and comfort of millions of people, we are one of the market leaders in professional service in Europe. This role is supporting our Contract Cleaning and Security business as a mobilisations and project manager.
The salary is £45-50,000 based on experience plus car / car allowance and benefits including 27 days holiday plus stats, pension, etc. although a national role, 75% of the work with be South East based.
KEY OBJECTIVE OF THE ROLE:
Assisting the COO with mobilisations and projects and coordinate activities as required to ensure the success of the projects with high quality standards of service delivery
Business Growth and Profitability
Providing the Lead to project manage and direct all contract mobilisations providing a single point of management support. Liaising with other company representatives and suppliers to mobilise contracts ensuring start up procedures and protocols are adhered to. In the case of new contracts, to ensure contract start- up plans are implemented and actioned.
To install and implement contractual or operational changes for specific nominated accounts to bring about more efficient operating methods and more practical use of the latest cleaning innovations/equipment.
To report on action plans or change mechanisms in line with the business goals and objectives.
To liaise regularly with the COO and the operations teams in terms of innovation and business growth opportunities.
Ensure the cleaning specification is reviewed in line with the new operating plan, where applicable. Review the contracts as necessary to meet the company’s and client’s requirements.
To develop relationships with key accounts and report on the position of contract retention possibilities including negotiated terms and actions necessary to retain the business. Attend meetings as required.
Monitor, review and analyse client satisfaction, via the Quality Service Level Indicator Procedure and to ensure all problems are resolved promptly and effectively.
To ensure all management and control systems are adhered to, and that the company is complying with the finance, HR, and quality and environmental standards.
To recruit, induct, train and develop direct reports, to ensure a high calibre of capable managers, supervisors and cleaning team. Ensuring that training is carried out in line with the company’s requirements, utilising company documentation and ensuring the HR Department is advised of all training activities.
Ensure that each member of staff has received an induction and annual appraisal.
To resolve any disciplinary/ grievance matters in line with company policy and procedure.
To provide guidance, coaching and training to managers/supervisors.
Company Procedures on Relevant Contracts
To assist with all management systems and administration associated with running the business including payroll, invoicing, materials, equipment, changes to the contract, expenses, vehicles, training etc