Project Manager - NON IT
Project Manager - NON IT
End date - 30th June 2022
Location - Remote with occasional trips to either Reading or London office
The Small and Medium Business (SMB) segment UK:
· Accounts for nearly a third of the org's revenue and 99.99% of the UK's business community.
· Delivers double digit growth consistently year after year and has the best % cloud mix worldwide.
· Overachieves against targets, consistently adding new logos to our best-in-breed cloud portfolio.
· Is viewed locally and globally as a high performing team.
We are looking to add to our team a critical and highly visible professional who will be the orchestrator of our data centre modernisation (DCM) efforts through our partner ecosystem in the UK. The DCM Project Manager is responsible for coordinating the contracting, execution and monitoring of a complex program of transformation with our specialist partners. The Project Manager will be responsible for liaising with partner teams in the UK and at the corporate HQ, and our partners, ensuring excellence in execution of the DCM program objectives such as to achieve and exceed contract targets. The Project Manager will be accountable for providing regular, accurate tracking of project progress across on-boarded partners, risk mitigation, and holding stakeholders to account for delivering results in a timely manner to meet milestone deadlines.
Story Behind the Need - Business Group & Key Projects
· Business group
· Surrounding team & key projects
· Purpose of this team
· Reason for the request (backfill or net new role?)
· Motivators for this need
· Team make-up & Location
Many customers and partners deliver services and solutions via technology that is hosted on-premises or through a third-party hosting company. There has never been a greater opportunity to digitally transform those services and solutions by moving to a hybrid or entirely public-cloud strategy. The DCM program is aimed at accelerating that transformation, incentivising partners to make the move to our cloud platform. It requires a high degree of coordination and discipline to achieve success, so we are investing in a Project Manager to ensure excellence in execution.
The DCM Project Manager is a brand new and exciting role that will sit in the One Commercial Partner (OCP) team, focused on delivering outcomes which extend our SMB business. The successful candidate will enjoy opportunities to work across many parts of d its ecosystem of partners and will be at the core of the DCM virtual team. Further, the successful candidate will become a subject matter expert on the processes and procedures involved in negotiating and executing a successful DCM contract, ensuring that they're run efficiently, and that all stakeholders are kept informed throughout.
The successful candidate will track progress using standard project management tools and methods and partner and customer management tools (e.g. CRM, etc.) and follow aspects of PRINCE2 where relevant or applicable.
In addition to the core accountabilities of the role, the successful candidate will also be a key contributor of feedback and insights to the business on the programme (e.g. what's working, what's not, etc.).
The teams that the successful candidate will work with are predominantly UK-based, with some in the United States. This role needs to be based in the UK, but location is flexible. Most of this role will be tele-based. Occasional flexibility may be required to account for time zone scheduling where calls are arranged with US colleagues.
Typical Day in the Role
· Schedule (PT/FT) + hours
· Typical tasks and rhythm
· Priority of tasks and time spent
· Interaction level with sponsor
· Interaction level with others
· Travel or expenses to be incurred
This role will be on core office hours Mon - Fri 09.00 -17.30. Typical tasks will include:
· Schedule and lead a consistent "rhythm of connection" with stakeholders from project initiation through to conclusion of the contract(s).
· Develop relevant documentation and materials to support the execution of the contract(s) in a controlled, professional manner.
· Act as a knowledge coordinator and point of contact for partners, connecting them to the right subject matter experts or other team members as required.
· Own the task of reporting accurately the progress of partners, and the capture and sharing of best practices to increase likelihood of success in subsequent engagements.
First 30 days priority is to get familiarised with the programme, the local and corporate stakeholders, the target partners, and begin to develop a process for tracking the projects.
Weekly sync with sponsors on progress - contract negotiations in flight, signed, being executed, etc., insights into what's working and not, where possible forecast the likelihood of success for each contract.
There will be significant levels of interaction with the teams with the on-boarded specialist Partners.
Travel will not be required most of the time. This role will be contracted from the HQ as are the sponsor team. Many of the internal stakeholders are based there.
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