Project Manager

We are looking for a Project Manager a professional Project Manager to oversee and integrate the Business Project.

Key Contacts/Relationships

Internal

• Strategic Projects Team
• Client Account Manager
• Business Directors
• Bid Team
• General Management
• NSL Workforce

External

• Third Party Customers and Clients

People

• To be flexible and carry out any other duties as and when required by the Programme Manager.

Customers/Clients

• Must be flexible and adaptable and be able to proactively react to unexpected change.
• To be proactive in their approach to resolving customer complaints.

Processes

• To ensure that all relevant documentation is fully completed and compliant for each project.
• To ensure that all projects are managed and communicated efficiently and effectively to all team members, stakeholders and sponsors.
• Responsibility of ownership for a project is not complete until the project is successfully live and any outstanding issues are managed.
• To fully handover projects to the Service Delivery Team in a timely, efficient manner.
• To assist with writing elements of commercial tenders

Financial

• To ensure elements of the commercial tenders are priced accurately
• To deliver projects based on agreed budget

Key Result Areas

Expected Deliverables

• You will consider yourself first and foremost a self motivated person that has a deep understanding of business and how to appropriately utilise key project management to enable a successful business
• You will be a good communicator with good team working skills
• You will be comfortable managing at a senior level, communicating your ideas and visions with senior managers and gaining their support / buy-in for implementing those visions through your project
• Proven track record of delivering quality, robust and resilient service to a demanding customer community to challenging timescales and priorities
• Should be able to work independently with minimal supervision
• You will be able to work as part of a business and technology team in both an operational and project-based environment
• To work and be responsible for more than two projects at any one time
• To deliver successful projects based on budget, timelines and quality
• Have involvement in product identification and selection.

KPIs

• Successful delivery of projects within time and budget

Relevant Skills and Behaviours

• Familiar with the MS Suite of products
• Business and Systems Analyst skills are essential
• Extensive knowledge of full project life cycle.
• Able to demonstrate knowledge of managing implementations of systems on new and existing sites which are geographically located throughout the UK

Qualifications

• Prince 2 Foundation preferred but not a necessity

Knowledge

• Knowledge of systems utilised in deployment of retail (customer channels) is essential
• Industry knowledge would be preferable.