Can you lead the spread and adoption of innovation to improve health equity? We are looking for a senior programmes professional, who can use their passion and expertise in delivering technology enabled change, to deliver end user and workforce benefits within a highly regulated environment.
In 2013 a small group of founding member organisations established the South West Academic Health Science Network. They were motivated by a shared ambition to accelerate the adoption and spread of innovation across our region to improve population health and generate economic growth.
Step forward eight years and that ambition has become a reality. Working in collaboration with the AHSNs across England, our work transforms lives through innovation. In the last year, our work as a network of AHSNs has benefited over 258,000 people and leveraged over £462m of investment into the health and life science sector. You can read more about the impact of our work nationally in our latest AHSN Network impact report and regional work in our annual review.
At the South West AHSN we focus our efforts on improving health equity – identifying and spreading innovative practice that helps close health equity gaps in access to care, quality of care, opportunity for a healthy life and agency in managing individual health.
Working with our members and partners, we share the ambition and opportunity to improve health equity through the adoption and spread of innovative practice. We do this by:
- Spreading innovative practice across the health and care system through collaboration, practical support and knowledge sharing
- Building capability in our region to spread innovative practice and improve quality
- Supporting evaluation and application of learning to improve the delivery of health and care services
Our Programme Directors are part of our Programmes business function and report to our Director of Programmes. They work collaboratively with peer Directors to matrix manage a team of 25-30 programmes staff, associates and clinical leads, alongside wider South West AHSN resource, to design and deliver our portfolio of national and regional programmes.
Our existing programme portfolio is broad. Current commissions include programmes to identify and spread proven innovation in partnership with NHS England, improve patient safety through our commission with NHS Improvement, and to support the uptake of innovation from the life science sectors in the health and care system with the Office of Life Sciences.
You will contribute to the development and sharing of insight and learning, support capability building and ensure the South West AHSN continues to extend its impact and influence locally, regionally and nationally.
Comfortable with the ambiguity of complex change, you will also be motivated by simpler targeted interventions to deliver impact at pace in service of improving health equity in the South West.
Our Programme Director - Technology Enabled Care is responsible for leading the design, delivery and development of our portfolio of programmes focused on the adoption and spread of proven technology, including workforce optimisation across our regional health and care system.
You will seek out opportunities to improve health equity through our approach to national programme delivery, programmatic partnership opportunities, and your leadership and delivery of regional health equity programmes.
Working with colleagues from across the South West AHSN and the wider AHSN Network, you will lead our work to support our local health and care system to benefit from new technology, that delivers benefits for patients, the public and the health and care workforce.
This is as much a people role as a technology one. Success is dependent on building deep and trusted relationships with our partners across the health and care system, supporting them to adapt and develop care pathways and workforce models to benefit from innovative new technology.
Key success factors
- Leading programmes – proven ability to lead a portfolio of multi-year, multi-organisational, complex programmes, with a focus on impact.
- Leading people – effective people manager, with a proven ability to motivate and develop others.
- Influencing – ability to influence and persuade stakeholders of all levels using effective stakeholder management and communications skills.
- Adaptable – comfortable with change and uncertainty, with the ability to look around problems, adapt approaches and make hard choices to achieve goals.
- Learning mind-set – a track record working on complex issues, embedding learning into practice and generating insight to inform approaches.
- Passion – bring a commitment to improving health equity.
- Programme delivery – responsible for the design, development and effective delivery of our Technology Enabled Care portfolio of programmes in the region – ensuring national and regional programmes deliver planned benefits and impact, on time and within budget.
- Programme governance – ensure effective governance and oversight of Technology Enabled Care programmes, in both the design, and delivery phases, through to close out; ensuring lessons are captured and learned.
- Network engagement – lead our involvement in the AHSN Network national programme governance structures relating to Technology Enabled Care, ensuring our work is aligned to national priorities, and helping to identify, shape and develop new national programmes aligned to the needs of the South West.
- People management – line manage, develop and matrix manage a diverse team of programme and project managers to ensure effective delivery of programme aims.
- External relationships – develop, manage and influence long-term relationships with programme partners and commissioners to support programme delivery, including local NHS organisations, local authorities and health and care providers, NHS England and NHS Improvement and other regional and national bodies.
- Internal relationships – develop close working relationships with colleagues from across our Partnerships, Evaluation and Learning, Communications and Corporate Operations business functions.
- Partnership development – work in collaboration with our Partnerships business function to grow the Technology Enabled Care portfolio through the development of new regional programmes.
- Programmes Leadership Team – play an active and contributing role developing capability and capacity in our Programmes business function.
- External engagement – represent the organisation externally, acting as an ambassador for the organisation at a local, regional and national level.
Experience we are looking for:
- Working in a leadership role in innovation and improvement and/or transformational change in the health and care sector.
- Designing, developing and overseeing the delivery of a complex portfolio of programmes, with quantifiable impact.
- Application of change methodologies, such as Model for Improvement, Six Sigma, or others, to deliver transformational change.
- Managing and influencing senior stakeholder relationships to drive change and deliver improvement.
- A track record of inspiring and managing high performing teams.
- A project management qualification from professional bodies such as the APM and PMI, or comparable industry accreditation is desirable.
Experience and capabilities you will develop in the role
- Leading large-scale, cross-system programmes to improve health and care.
- Designing and delivering programmes focused on improving health equity.
- Applying cutting-edge improvement methods and approaches to the spread of innovative practice.
- Building multi-partner collaborations that deliver impact across a large geography.
- Working as part of a national network to transform lives through healthcare innovation.
Abilities and attributes
- Focus on impact – the ability to adapt and evolve approaches to achieve outcomes.
- Ambitious – determined and resilient, sets high standards and achieves them.
- Passionate – about innovation in health and care and engaged by our long-term ambition to improve health equity.
- Builds trust – works collaboratively to build relationships with internal and external stakeholders.
- Strategic thinker – ability to effectively manage a complex range of competing priorities and make hard choices to achieve goals.
- Strong communicator – ability to communicate convincingly to a wide range of audiences.
Examples of recent work:
Annual Review - https://www.swahsn.com/innovation-into-practice-at-scale-our-work-in-2019-20/
Our Impact - Addressing health inequalities - https://www.swahsn.com/covid-19-programmes/addressing-health-inequalities/
Specific example of the work of the Technology Enabled Care team - https://www.swahsn.com/covid-19-programmes/supporting-digital-first-pathways/
Programme Director – Technology Enabled Care
Reporting to: Director of Programmes