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Head of Funded Services and Programmes

Citizens Advice Hammersmith and Fulham
Hammersmith and Fulham, London (Greater)
Closing date
8 Mar 2024

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Charities / Not For Profit
Contract Type
Fixed Term
Full Time
Job Function
Programme Manager

Location Hammersmith & Fulham

Hours: Full-time 37.5 hours per week

Salary £45,000 per annum

Type of Contract: Fixed term One year from appointment
(permanent extension subject to performance)

Citizens Advice Hammersmith and Fulham is a busy and progressive
organisation working in a diverse and vibrant community. We provide generalist
and specialist advice, undertake campaigning, and have a thriving portfolio of
projects embedded within the local community.

About the role
This is a new position developed at CAHF to oversee all phases of our funded
services and programmes. This role will work at senior management level. It
will be a driver of change, leading on all our funded services and the
development of CAHF Innovation Hub which aims to test and pilot ideas on a
small scale. We want to continue to evolve our services with the aim of
increasing the reach and impact of CAHF’s work. The ideal candidate will have
experience of delivering project(s) in the Advice Sector or demonstrable
transferable skills.

The Head of Funded Services and Programmes will report to the Chief Officer
and their key objectives will be to:
● Collaborate positively, with a diverse range of internal and external
stakeholders, to maintain cohesive project delivery.
● Work with the Chief Officer to assess and review opportunities for securing
new programmes of activities, to strengthen CAHF’s response to the
community advice needs.

● Work with CAHF’s Advice Service Managers to ensure robust line
management for project staff.
● Monitor and report on project performance to KPIs, and to required quality
● Manage conflicting priorities to ensure that objectives are achieved, and
deadlines are met.
● Work with the Senior Management team to embed a flexible working model
for CAHF paid and Volunteer staff.

To learn more about the role, book a place on a virtual session with theChief Officer, on Friday 1st March 2024.   Email;  by Tuesday 27th February 2024, to reserve your place. 


For Job Pack and application details visit
Closing Date: Thursday 7th March 2024 by 10.00am

Interview and Test: Thursday 14th and Friday 15th March 2024
We reserve the right to close the applications earlier if suitable candidates are
found, so encourage early applications.

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