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Office & Operations Manager Tech Background

Employer
Bucks and Berks Recruitment
Location
Windsor
Salary
35000.00 - 35000.00 GBP Annual
Closing date
11 Apr 2024

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Sector
Office / Support / Secretarial
Contract Type
Permanent
Hours
Full Time
Job Function
Operations

A fantastic opportunity has arisen for a dynamic Office and Operations Manager from a Tech/ Software background to join an innovative and progressive technology solutions company in Windsor. This is a 12 month contract initially and would be ideal for someone who is enthusiastic and personable with previous Office Management experience. They're offering a good salary up to GBP35k depending on experience, plus excellent benefits. Due to the nature of the role, you will be based full-time in the office in Windsor (parking included).

GBP35k per annum depending on experience plus benefits.

Full-time office-based in Windsor (please note hybrid working is not available). Parking is included but not onsite.

Monday - Thursday 9am - 5.30pm with an hour for lunch. Friday 9am-5pm with 30 mins lunch.

  • Supporting the CEO with administrative duties.
  • General office management and administrationi including arrangoing meetings.
  • Supporting the HR function including onboarding.
  • Diary management and arranging travel.
  • Timesheet billing.
  • Follow up emails to customers, managing and updating CRM system (Salesforce)
  • Review customer service levels, follow up procedures and implement changes if required.
  • Liaise with all departments on changes, updates, ideas, and strategies for improvement for the business.
  • Manage team performance and organisational procedures.
  • Responsible for Health and Safety, implementing and updating the manuals.
  • Listening to colleagues to remove or adjust any requirements for a better workflow.
  • Learning daily process within each department.
  • Building own knowledge base with self-learning of new systems.
  • Support the team as well as actively using training resources available.
  • View any problem that may arise and/ or implement change before a problem arises.

Skills:

  • Similar experience in a similar role from a Tech/ Software background is essential.
  • Excellent working knowledge of MS office and Excel.
  • Proficiency in CRM and finance software (Salesforce, Xero and Smartsheet).
  • Able to work to tight deadlines.
  • Attention to detail.
  • Excellent communication skills, enthusiastic with genuine initiative.
  • Delivery of high customer service levels.
  • Be an effective member of the team and lead by example to drive the business forward.

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

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