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Senior Programme Manager - Policy, data and systems migration

84762.00 - 105952.00 GBP Annual
Closing date
8 Apr 2024

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Contract Type
Full Time
Job Function
Programme Manager

Senior Programme Manager - (Major insurance policy, data and systems migration)

Up to GBP105,952 + GBP5k car allowance + up to 15% bonus + 25 days holiday + matched pension + private health care


Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

Responsible for managing and delivering a large scale and highly complex programme of work, made up of 9 different workstreams, delivering outcomes that have corporate-wide strategic impact to time, cost and quality. The programme will focus on the large scale migration of life insurance policies to new platforms, as well as resultant data, products and systems required in the provisioning of an end-to-end policy administration service.

The Senior Programme Manager will be responsible for managing, driving and supporting the delivery of the 9 Workstream leads, working closely with teams in a hands-on capacity. Programmes will represent major change across several areas of the business, additionally the role is responsible for helping to identify and implement the strategy for applications and technologies, proactively resolve issues and collate information for creation of status logs.

You will lead, manage and motivate large, diverse teams and other resources, including substantial off-shore technical resources, to drive successful outcomes of the programme and its workstreams. You will also be the main interface between the Senior Management (Programme Sponsor), workstream leads and subsequent project managers.

Key action areas:

  • Work with the Programme Sponsor and stakeholders to understand strategic context and to define and agree Programme objectives, scope, approach and an appropriate governance regime.
  • Create and implement robust programme planning, reporting and control processes.
  • Integrate work-streams and manage cross-business interdependencies to ensure co-ordinated delivery.
  • Identify financial and operating risks and issues affecting the programme and the business, putting appropriate measures in place to effectively manage and control.
  • Manage interfaces with external stakeholders (business partners, regulators etc) in order to ensure full integration of solutions.
  • Responsible for chairing governance boards and championing governance processes.

Who we are looking for:

  • An experienced and seasoned Programme Manager with a background in highly complex programmes of work.
  • Previous experience of running major policy, systems or data migration projects/programmes of work.
  • Previous experience in Life and Pensions, Insurance or Financial Services industries.
  • Substantial offshore development experience.
  • Experience of working with third party suppliers and Systems Integrators.

The perks

  • 25 days holiday + 8 bank holidays
  • Free parking, onsite gym and restaurant
  • Discretionary bonus >15%
  • Company pension scheme

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