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Project Support Officer

Clearline Recruitment Ltd
United Kingdom
24700.00 - 29800.00 GBP Annual
Closing date
16 Apr 2024

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Office / Support / Secretarial
Contract Type
Full Time
Job Function
Project Support

Are you a strong communicator with excellent proficiency in MS applications, such as Word, Excel, PowerPoint, etc? Are you looking for a flexible role within a friendly and supportive company that genuinely cares about their employees?

Our client, an established and growing business, are looking to recruit a highly organised team player to join their friendly and close-knit Brighton team as a Project Support Officer!

This is a unique opportunity to become a part of a business that cares about what they do, and rewards hard work and success with an excellent salary and benefits package. They are a proud Equal Opportunities employer and work to offer their teams flexibility within their work and life balance. Therefore, this role offers a hybrid working and either a permanent or temporary role (minimum of 6 months).

If you think you would make a great addition to the team and are looking for a role to progress and develop in, we would love to receive your application!

Responsibilities as a Project Support Officer

  • Coordinate fieldwork activities with the research team, including scheduling interviews, arranging travel and accommodations, and ensuring fieldworkers have necessary equipment.
  • Develop online surveys using Snap software and collaborate with project managers on survey design.
  • Ensure all reports and deliverables adhere to our House Style and accessibility standards through thorough editing, formatting, and proofreading.
  • Manage the database of customer satisfaction surveys, including distribution upon request from Project Managers.
  • Maintain data security throughout the project lifecycle, including secure data transfers, archiving, and deletion, in collaboration with the Project Manager as needed.
  • Serve as a secondary point of contact for clients and external consultants, offering support and assistance.
  • Organise internal and external meetings to facilitate effective communication and collaboration.
  • Offer guidance and informal training to colleagues on standard MS Office packages and collaborate with PSO and team members to enhance the company intranet.
  • Take proactive initiative in coordinating tendering processes for new projects by sourcing, assessing, and circulating Invitations to Tender, ensuring timely responses.
  • Maintain and update key internal databases, including records of projects, tenders, clients, and contacts, and compile data from company records for business and performance analysis.
  • Provide administrative support for new project bids by gathering relevant company and project information, completing tender forms, editing proposal content, and ensuring submissions align with house style and client criteria.
  • Manage personal work schedule effectively to meet deadlines and responsibilities.
  • Assist the office with administrative tasks as required.
  • Perform additional duties as needed.


  • Willing to undergo Disclosure and Barring Service (DBS) check.
  • Excellent communication skills, with internal colleagues and clients.
  • Excellent organisational skills, including ability to work within tight deadlines, and across multiple projects, juggling and prioritising tasks.
  • Highly proficient in MS Word, Excel, PowerPoint. Having a solid working knowledge of Microsoft Teams and SharePoint would be advantageous, as would having the knowledge and ability to prepare reports, charts and presentations to publication standards.
  • Ability/willingness to learn to use new software (with training) as required (e.g database, intranet, online survey software, website).
  • Accurate with close attention to detail and proactive approach


  • Pension scheme
  • 27 days holiday per annum + bank holidays and other closure days (+2 more days after 5 years' service)
  • Salary supplement
  • Hybrid and flexible working to support work life balance
  • Employee Assistance Programme (wellness offers, discounts, perks, health cash plan)
  • Excellent training and progression opportunities
  • Regular social activities and events AND MORE!

Job Title: Project Support Officer

Location: Brighton (Hybrid available)

Salary: GBP24,700 - GBP29,800 per annum (depending on experience)

Full Time: 35 hour week

Permanent or Temporary role (minimum of 6 months)

For more information about this Project Support Officer role, please contact Chloe McCausland at Clearline Recruitment.

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