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Payroll Operations Manager

Portfolio Payroll Limited
43000.00 - 51000.00 GBP Annual
Closing date
15 May 2024

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Contract Type
Full Time
Job Function

My client is looking for a Payroll Operations Manager on a permanent basis. Overseeing an experienced and friendly team you will be working on a man management and strategic basis overseeing high volume payroll

The Opportunity

  • Amazing holiday allowance - 28 days plus bank holidays
  • Hybrid & flexible working
  • Sick pay policy
  • 79% pension
  • Study Support
  • Clear progression opportunity

Job Description

Working as both the Payroll Operations Manager and as Part of the wider management team, you will be responsible for supporting the development of the shared service centre. You will be focussed on continuous improvement as well as lead and advise on payroll and pensions to a number of different organisations and management of the team.


  • Oversee develop the Payroll Team of 5 direct reports all who have further reports with volumes totalling over 25,000 split over the team
  • Operate at a strategic level to deliver a efficient payroll service
  • Manage services for external payroll clients
  • Being the key relationship manager and ensuring service level agreements are maintained
  • Development of service, continuous improvement and implementing change
  • Sharing knowledge of payroll and pensions legislation and have good working knowledge of public sector payroll and pension operations.
  • To deliver mentoring, training
  • Leading on the production of procedures and documentation relating to payroll and pensions operation and provide advice or intervention where required.
  • Support the initiation of new business opportunities and the development of contracts
  • Planning and implementing efficient, day-to-day operational activities
  • Planning of resources and activities in relation to annual plans and targets.
  • Develop productive professional relationships with external and internal partners, customer groups and business areas.

Essential Requirements

  • Previous experience of leading and co-ordinating a large team
  • Need to be up to date on payroll legislation and pension's knowledge.
  • CIPP qualified or equivalent b experience
  • Results driven and ability to handle pressure
  • Ability to maximise resources and manage budgets
  • Evidence of continued professional development
  • Proven evidence of coaching team as well as development of self and others,
  • Understanding of shared service environment and knowledge of national legislation and procedures in relation to an HR and Payroll Shared Service.
  • A record of success in promoting diversity and creating equality in service delivery and employment.
  • Training and development


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