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Operations Manager

Arvato SCM UK Ltd
Closing date
1 Aug 2024

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Transport / Distribution / Logistics
Contract Type
Full Time
Job Function

Salary: 42,790.80

Location: East Midlands Gateway

As an Operations Manager, you'll be responsible for leading, training, motivating, and managing the operational team to ensure optimal performance for Arvato and our customers.

Your Tasks

  • Leading and managing and team to achieve and exceed SLAs
  • Ensure health, safety, and welfare in line with legislation
  • Distributing work orders and ensuring the workload of the employees
  • Steering, coordinating, and implementing processes as well as planning the daily business activities
  • First point of contact for all process and technical faults and forwarding of reports to the involved departments
  • Identifying issues or problems and initiating corrective measures and success control
  • Working in the SAP system
  • Collaborate with the Workforce planner to ensure resource planning and processes are delivered in line with budgets, forecasts, and clients' requirements.
  • Participating in resource planning (staff and infrastructure)
  • Creating and evaluating reports
  • Ensuring the quality and service level specifications
  • Lead continuous improvement initiatives to improve operational processes, warehouse layout, and systematic improvements by empowering and engaging the teams to deliver excellence.
  • Develop your team to ensure they have the right skills, competencies, and behaviors to achieve their career potential and business results.
  • People management activities

Your Profile

Someone who has the ability and desire to lead and motivate a team and has knowledge of Warehouse Management Systems. Thrives on working in a fast-paced and pressurised environment, being reliable and punctual, and having a flexible approach to work. You will be energetic and enthusiastic with a results-driven, continuous approach. Excellent communication and customer engagement skills will be key as there will be regular interaction with the customer.

We Offer

  • 25 days annual leave with the option to purchase up to an additional 5 days
  • Pension contribution
  • A life assurance policy that pays out 4 x Salary
  • Employee Assistance Programme that provides you with confidential support, information, and advice to help you
  • Employee Discount Scheme through Treats
  • Free car parking

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