Deputy Operations Manager

Keystone Care is seeking a dynamic and experienced Deputy Operations Manager to join a thriving healthcare consultancy team in London. The ideal candidate will assist in overseeing the daily operations across various healthcare providers, ensuring efficiency and effectiveness of various services.

Duties and Responsibilities:

• Support the Operations Manager in planning, directing, and coordinating operational activities
• Complete audits, reports, and compliance
• Manage and supervise staff; ensuring optimal performance and professional development
• Implement and monitor operational policies and procedures
• Ensure compliance with health and safety regulations
• Analyse and improve operational processes to enhance productivity
• Handle customer inquiries and resolve issues promptly
• Manage budgets and financial plans to ensure cost-effectiveness

Skills and experience

• Background in operational management in Domiciliary Care or Supported Living
• Excellent communication and interpersonal abilities
• Strong problem-solving skills and attention to detail
• Understanding of financial management and budgeting