Job Title: Quality Control Manager

Industry: Medical Devices

Location: Sheffield

Position Type: Permanent

About The Company

Founded in 1971, the family-owned business initially focused on producing quality uppers for the bespoke orthopaedic footwear industry before expanding to offer a range of stock and modular footwear. Today, the business is managed by the second generation. Over the years, it has grown to become one of the largest orthopaedic footwear manufacturers in the UK, currently supplying more than 150 hospitals. The development of custom-made and stock orthotic products in recent years has enhanced the extensive offering for the orthopaedic, orthotic, and rehabilitation industry. Products are either manufactured internally or sourced from market leaders around the globe, making the range of orthotic products one of the most comprehensive in the country.

Job Description

Overview

Our client is seeking a hands-on and experienced Quality Control (QC) Manager to join their Dronfield site. This role is critical to their operations as it involves managing end-of-line quality control processes, handling customer complaints, and ensuring the highest standards of product quality.

Key Responsibilities

• Oversee end-of-line quality control processes and ensure products meet stringent quality standards.
• Address and resolve customer complaints and external quality issues, acting as the primary point of contact for these concerns.
• Collaborate daily with the production team to address quality-related matters and implement improvements.
• Perform hands-on quality control tasks, including inspections and testing of products.
• Report on quality issues and metrics to the Head of Production and provide recommendations for improvement.
• Maintain up-to-date knowledge of industry best practices and regulatory requirements.
• Ensure compliance with company policies and procedures related to quality control.

Qualifications

• Proven experience in a Quality Control role within a manufacturing environment. Experience in the medical device industry is not required.
• Strong problem-solving skills and ability to handle customer complaints effectively.
• Excellent attention to detail and a commitment to maintaining high-quality standards.
• Ability to work independently and manage responsibilities without direct reports.
• Strong communication skills and ability to collaborate effectively with production teams.
• Training will be provided, so a willingness to learn and adapt is essential.

Salary

32,000 per annum

How to Apply

Apply now by submitting your CV below, alternatively you can send your CV to (url removed). Please include "Quality Control Manager" in the subject line