M ller UK & Ireland is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes:

M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.

M ller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.

We're recruiting an Operations Manager

We are currently recruiting for an Operations Manager to create a culture to deliver, empower and optimise performance across our Severnside Depot.

You will be responsible for the inbound and outbound operation in this high volume, 24/7 operation.

Location; Severnside Depot (GL10 2DG)

Contract; Permanent

Your challenge as Operations Manager;

• Embed Muller excellence and deliver high performance through PMS principles and KPI management
• Collaboratively work with cross functions and maintain industry relationships to maximise performance and identify synergies
• Support preparation of annual budget following GO principles and in line with timescales set, and monitor and investigate significant deviations for all areas of ownership
• Lead change and projects effectively through high level problem solving capability and facilitation skills
• Demonstrates Health and safety leadership and commitment through embedding the M ller safety culture, promoting engagement across all levels
• Responsible for process confirmation, legal and audit compliance
• Creating succession pathways both up through and across organisation to enable potential and growth
• Commercially focussed, drives volume growth and movement to function cost centre

Operations Manager Key Tasks

• Develop a culture of aspiration & excellence to enable the site to deliver the OGSM
• Creates a culture and enables team to create and deliver OE opportunities, improving the way we do things, focussing on value, customer service and best practice
• Accountable and ownership of actions
• Demonstrates leadership capability through strong coaching, mentoring and people management skills that enables their team to deliver high performing results
• People management including delivery of performance review, development and coaching of team, dealing with employee relations issues
• Responsible for contingency planning and incident control
• Promotes and instils MMID behaviours across all levels of the function.
• Responsible for process confirmation, legal and audit compliance
• Creating succession pathways both up through and across organisation to enable potential and growth
• Drives a best in class service model by reviewing, understanding and addressing adverse impacts to customer service

The Ideal Operations Manager Candidate

• CPC holder
• Experience of managing a budget of GBP25m + per annum
• 3PL experience with real emphasis on customer relationship building
• Production / Manufacturing experience
• Managing 3rd Party Subcontractors
• Experience managing large operational teams
• Driver Agency Management
• Fleet management of over 200 assets
• Experience of working in large scale transport network collecting and delivering to internal customers
• Strong operational knowledge of planning and Scheduling that operates 24/7
• Knowledge of transport management systems & vehicle telematics
• Strong numeracy and IT literate with good Excel and data handling skills
• Knowledge and understanding of transport KPI's with understanding of financial management / performance of the operation.
• Experience in a unionised environment
• Ability to coach, train, develop direct reports
• Good decision-making skills, able to analyse, prioritise and plan as well as responding to quickly changing workloads
• Driving a culture of high performance, safety, compliance and Continuous Improvement

Operations Manager Benefits;

• A competitive salary, monthly paid
• 4 x Life Assurance
• Private Medical Care (partner level)
• Access an exclusive rewards platform
• Car related benefit
• Company Pension
• Access to the M ller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more
• Have pride in what you achieve as a member of a team
• Free onsite secured colleague car parking