Whether you have heard our adverts on TalkSport or seen us sponsoring Homes on Channel 4 then chances are you have come across Wickes. For 40 years we have supplied building supplies with the best service to everyone from Trade Experts to the kind of person looking to buy "Tartan paint"!
Day to day
Similar to an Assistant Manager or Duty Manager, an Operations Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
In order for you to do this, we will be providing you with training throughout the year on site and at our training centre to keep you on top of your game and ensure your customers and colleagues leave with a big smile.
We both know there is no "one type fits all" when it comes to managing so we welcome all backgrounds into this position. All we ask if you have experience in running the show in a fast-paced environment and be someone who can handle the variety that each day at Wickes brings. All whilst not being afraid to get stuck in and show people how it is done.
The Operations Manager reports directly to the Store Manager and with over 200 stores we will ensure you are given the right training and skills to run your own store when the time comes.