Soft Services Operations Manager

Hatfield, Hertfordshire
£35,000 - £40,000/annum
26 Jun 2018
24 Jul 2018
Job Function
Operations, Project Manager
Contract Type
Full Time

Boden Resource have an opportunity for a successful Soft services Manager for a Large FM service Provider. 

The Soft service Manager will have extensive experience in the delivery of a large-scale cleaning operation on a high footfall single site


• Soft services Manager, working for a leading FM Service Provider
• Manage the Staff absence and sickness
• Managing a large-scale cleaning operation across a high footfall single site
• Management of a site based team of 35-40 operatives through a management team of 3
• Manage Soft service lines such as cleaning, security, waste, Carparking and Customer service
• Manage the KPIs across the contract.
• Managing preferred sub-contractors for specialist cleaning services
• Providing technical cleaning advice and guidance to both your team and the client


• A leading FM service provider 


• Experience within a similar role with strong FM service provider background
• Extensive experience in managing the delivery of a cleaning operation
• Managed large site-based teams
• IOSH and other relevant cleaning qualifications
• Experience with client relationship management
• Strong and effective communication skills and relevant people management skills
• Flexibility to work out of hours
• Experience on a large footfall site a huge advantage

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