Operations Manager
- Employer
- Lucy Walker Recruitment
- Location
- United Kingdom
- Salary
- Competitive
- Closing date
- 18 Oct 2024
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- Sector
- Catering / Hospitality
- Contract Type
- Permanent
- Hours
- Full Time
- Job Function
- Operations
Are you a hands-on, driven leader with a passion for operational excellence within the hospitality sector? We are recruiting exclusively for our client, a successful restaurant/food brand, who are looking for a dynamic Operations Manager to oversee full operational activity across their 5 restaurant and takeaway locations in West Yorkshire. If you're ready to take charge of day-to-day business operations, working closely with our Head Chefs, Restaurant Managers, and Directors, this exciting opportunity is for you!
This is a truly exciting time to join the business; our client is experiencing significant growth with further plans to expand their restaurant portfolio. Still early in their journey, you will be one of the first key operational hires, able to really mould your position and influence, and eventually grow a team around you working alongside the Founder on this growth journey.
About the Role:
As the new Operations Manager, you will be responsible for ensuring our restaurants run smoothly and efficiently. Your role will cover health and safety, HR, stock management, and general maintenance across all sites. You'll be the go-to person for keeping our restaurants functional, compliant, and delivering the best experience to their customers.
Key Responsibilities of the Operations Manager:
- Ensure all locations are operational during opening hours in partnership with Restaurant Managers and Directors.
- Maintain stock levels for consumables, cleaning products, and ensure all sites are clean, well-maintained, and safe.
- Arrange essential repairs and maintenance with minimal disruption, building a network of contractors and suppliers as a 'go to'.
- Work alongside the Directors to ensure all sites meet health and safety, food hygiene, and HR compliance.
- Perform regular audits, generate reports, and present this to the Directors.
- Oversee the management of security systems, telecoms, pest control, and uniform distribution.
- Plan and implement training plans to staff within the business.
- Offer a hands-on approach to your role, being a team-player and getting 'stuck in' across the business when required.
Who We're Looking For:
You will bring strong operational management experience from the hospitality sector, preferably with multi-site management experience. You're a natural problem-solver with a hands-on approach, willing to roll up your sleeves and get involved wherever necessary.
Key Skills and Experience Required:
- Operations Management experience is essential, ideally within restaurants, bars, or hotel management.
- Expertise in managing health and safety regulations.
- Strong relationship management skills to work with stakeholders from suppliers to restaurant staff.
- Flexibility and adaptability to handle various operational challenges.
- Knowledge of HR procedures, facilities management, and compliance.
What You'll Bring:
- A proactive and flexible work ethic.
- A confident communicator who can adapt to different individuals and teams.
- A detail-oriented mindset with a passion for keeping everything running smoothly.
- A team player who is committed to the success of the business.
The Operations Manager role requires flexibility with hours, as you'll need to adapt to the needs of the business. A car driver is essential, as you will travel between sites (all within a close proximity to each other in West Yorkshire). Ready to bring your operational expertise to our client and make a lasting impact on a growing brand? Apply now to join the team and drive the future success of these restaurants!
Please note, due to the number of responses we receive we are unfortunately unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for
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