Operations Manager Leading Care Home Group

Location: Suffolk-based with regular travel (includes monthly car allowance)
Salary: GBP65K + excellent performance-related bonus (PRP)

About Us:
Join a highly respected Care Home Group, where we are dedicated to providing exceptional care and enhancing the quality of life for elderly residents. We are seeking a dynamic and experienced Operations Manager to oversee the efficient running of our care homes, ensuring operational excellence, regulatory compliance, and the highest standards of care.

Role Overview:
As the Operations Manager, you will lead and manage multiple care homes, ensuring that they operate smoothly and effectively. You ll play a pivotal role in driving operational improvements, maintaining high-quality care for residents, supporting and mentoring staff, and ensuring compliance with regulatory standards.

Key Responsibilities:

• Provide leadership and strategic oversight across multiple care homes, ensuring each facility is managed to the highest standards.
• Recruit, train, and mentor care home managers and staff, cultivating a supportive, inclusive, and high-performance work culture aligned with our company values.
• Drive financial performance through effective budgeting, reporting, and identifying growth opportunities. Implement strategies to meet and exceed financial targets.
• Ensure full compliance with relevant laws, regulations, and industry standards, while developing action plans to mitigate risks and improve operational efficiencies.
• Monitor and continuously enhance the quality of care, ensuring residents receive outstanding care in a safe and supportive environment.
• Build and maintain strong relationships with residents, their families, staff, and external stakeholders, including regulatory bodies. Handle concerns promptly and effectively.
• Implement and oversee performance monitoring systems, ensuring key performance indicators (KPIs) are met.

Skills and Experience Required:

• NMC Registered Nurse with relevant post-registration experience.
• Proven experience in managing operations within a care home or similar healthcare setting.
• Strong financial acumen with experience in budgeting, business development, and reporting.
• Excellent leadership and management skills with the ability to inspire teams to deliver high-quality care.
• Strong communication and interpersonal skills, with the ability to build relationships with a range of stakeholders.
• In-depth knowledge of best practices in care delivery and creating a positive, supportive environment for elderly residents.
• Ability to work independently and collaboratively in a fast-paced environment.

Benefits:

• Comprehensive induction and training programme to support your success.
• Clear pathways for career development and progression within our growing organisation.
• Employee Assistance Programme for personal and professional support.
• Blue Light Card Scheme enrolment fee covered, offering exclusive discounts on holidays, days out, and major brands.
• Full DBS disclosure costs covered by us.
• Attractive performance-related bonus scheme.
• Monthly car allowance to cover travel expenses.
• 25 days annual leave plus bank holidays.

How to Apply:
If you're ready to take on a senior operational role that combines leadership, strategic management, and a commitment to excellence in care, send your CV to (url removed) or call (phone number removed) for more information.

Please note: You must have the right to work in the UK or EU to apply for this position.