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Operations Manager

Employer
Resourcing Group
Location
London
Salary
50000.00 - 58000.00 GBP Annual + Free onsite parking
Closing date
5 Nov 2024
View more categoriesView less categories
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Job Function
Operations

Engineering Operations Manager

Barnet, North London

Salary Up to 58,000 + FREE Car parking

Resourcing Group have an exciting opportunity to join a company specialising in technical services, FM, regeneration and energy services.

Job overview:

To assume responsibility for the Operational service performance of the site engineering, Fabric and Grounds team, ensuring the high level of service delivery required by the business and in accordance with the contract specification (PA) and all company procedures.

To coordinate the site Operational teams, operational staff and subcontractors to deliver service in accordance with company procedures and ensure that activities comply with company and client protocols.

Main Duties & Responsibilities


To assume ownership of the day to day site operation, taking responsibility for the delivery of services to the highest standard, ensuring the effective management of staff, the provision of excellent customer service and compliance with contract and company requirements.


Responsible for the effective management of service delivery whilst complying to all contractual obligations.


To effectively manage the site operational team and sub contractors in order to achieve the highest levels of service delivery whilst observing financial efficiencies.


To recruit, select, motivate and manage the service team where appropriate and to ensure continual training and staff development with the assistance of the wider site Management team and support services.


To assist in the formulation of budgets, business plans and departmental strategies to meet the demands of service provision and build continuous improvement.


The effective management of all HR related issues for staff ensuring the close liaison with the contract's HR Manager to ensure that all issues are dealt with in accordance with company procedures and timescales, including probationary and performance reviews, absence, disciplinary, and performance management appraisals.


To liaise with the client as required, day to day and with regular meetings as required in order to ensure any concerns are addressed professionally and satisfactorily.


To manage business supply chains efficiency in order to achieve best value for money in the procurement of goods and services.


To manage all associated subcontracted services and to ensure that subcontractors are able to carry out their duties in a safe and timely manner and that work is contractually compliant. Review all associated paperwork and oversee regular service review meetings.


To Manage PPM works

to ensure that SLA's are met and that any remedial works is picked up via the site workflow process.


To submit quotations, estimates and tenders for additional work as required and to be responsible for the review preparation, accuracy and processing of all accounts following completion of projects/events, in accordance with company guidelines and procedures.


Responsible for overseeing the accurate completion of all necessary documentation, works records and statutory records.


To review and approve overtime, timesheets and payroll records (Kronos) for accuracy prior to approving for payroll.


To compile various contractual and operational reports as required by the Senior Operations Manager or General Manager.


Responsible for the development of staff succession plans and to ensure effective business continuity planning and out-of-hours cover for all services, including participation in an out-of-hours management team call rota.


To deputise for the Senior and General Manager as and when required.


To promote the company's professional image in all aspects of work, ensuring employees wear the correct uniform and personal protective equipment (PPE) and ensuring personal hygiene and appearance meets the company's approval at all times

Ideal Candidate:

  • M&E Manager experience (mechanical bias ideally)
  • PFI or Hospital environment experience- not essential
  • Hard FM experience
  • FM knowledge & experience

Interested?

Contact Liv Longstaff-Browne

(url removed)

Resourcing Group is acting as an Employment Agency in relation to this vacancy.

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