London (Central), London (Greater)
Competitive Salary
05 Apr 2019
05 May 2019
Contract Type
Full Time

Operations plays a key role in managing a large programme of Pensions Data projects, working closely with Project Managers, Client Managers and Technical team members. The Operational Project Coordinator will work closely with the Data Solutions Operations Manager.

The Role

In this role you will:

  • Maintain regular contact (mostly via phone) with cross-location project teams to collate and maintain programme level Management Information
  • Produce programme-wide, reliable workflow forecasts for live and pipeline projects
  • Track sales information
  • Assist with project resourcing, including collating team availability information and hours projections
  • Swiftly identify and manage workflow conflicts, emerging issues and business risks that arise
  • Organise team meetings and training
  • Document processes
  • Provide central programme support to Data Solutions and the Risk Solutions operations function
  • Support the delivery of a continuous improvement programme to drive operational efficiency and effectiveness

The Requirements

The essential skills/experience for this role are:

  • Experience in a project support or project management capacity, within the pensions industry
  • Capable of demonstrating excellent planning, organising and negotiation skills
  • Proven track record in problem solving
  • Self-starter attitude and ability to work within ambiguity; flexibility and proven ability to identify and resolve issues
  • Capability to simultaneously manage multiple varied activities with the ability to prioritise
  • Good eye for detail; strong numeracy and spreadsheet skills
  • Excellent interpersonal and organisational skills
  • Ability to communicate concisely and clearly with all stakeholders


Other highly desirable skills/experience are:

  • Experience of programme management support and project lifecycles, such as PRINCE 2 and Agile
  • Experience in delivering pension scheme projects

The Company 

Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized