Senior Project Manager
We're looking for candidates with Domain experience, ideally CPQ - Salesforce experience. Need to have experience with Enterprise platforms/ tools that manage customer details/ leads for sales people.
Reporting to the Portfolio Manager / Programme Manager, this role is responsible for managing multiple complex projects that involve diverse stakeholders and sponsors. A Senior Project Manager leads multiple projects within each division/segment and is responsible for the line management of several Project Managers.
A Senior Project Manager leads the identification and development of project objectives, scope, plans, dependencies and success criteria in collaboration with the project sponsors and other stakeholders. Ensuring that project charters, integrated project, resource, and contingency plans are fully scoped and documented, and that appropriate risk management processes are in place.
*Adherence to and implementation of the Group Programme Management Change Framework, ensuring quality of project reporting via programme management tools conforms to Group standards.
*Development of the project charter, integrated project plan, resource plan, contingency plan, and related project management artefacts in line with the change framework, ensuring all requirements are met.
*Evaluate trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value
*Manage detailed plans across the critical path to deliverance of project objectives, engaging with stakeholders and critically assessing requirements.
*Anticipate issues and delays, and evaluate trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value, effectively assessing and resolving high priority project risks.
*Define and report on project progress and achievement of project milestones, regularly updating key and senior stakeholders on project status.
*Continually manage project dependencies, ensuring smooth and timely delivery of the key milestones.
*Identify areas for methodological improvement and implements changes.
*Validate financial forecasts and provide on-going reconciliation of resources and other related project expenditures.
*Partner with business sponsors to define success metrics and criteria.
*Build, lead, and coach project teams throughout project lifecycles.
*Facilitate all operational checkpoint activities throughout the lifecycle of projects.
*Assess and resolve all high priority project risks as they are encountered.
*Continually update relevant business stakeholders of project status and periodically publish project status reports.
*Demonstrates strategic allocation and reallocation of resources within and across projects/programmes based on business insights and team capability.
*Represent the project in various project governance and inter-department forums.
*Define and track project milestones while developing, maintaining, and reporting on an overall and integrated delivery plan.
*Ensure all projects meet success parameters and ROI targets stated in the business case.
*Ensure end results are of the highest calibre with a clearly articulated scope and quantifiable business benefit.
*Responsible for the delivery of several large, complex projects typically requiring extensive risk management. These projects are aligned to specific Business Divisions and Segment, for which the Senior Project Manager is responsible. The role holder is responsible for ensuring that the Sponsors, Stakeholders and Teams in the Segment are aligned to the success criteria and outcomes required in these areas. The Senior Project Manager is responsible for tracking and monitoring any inter-connected projects and coordinate cross-project activities including resource scheduling, dependencies and change control.
*Headquartered in London, with significant operations in North America, Italy, France and Sri Lanka the Group has an increasing number of Project Managers located in these areas to effectively deliver change globally. The Senior Project Manager role has responsibility for managing people and change in these locations. This will cover all line management responsibilities and is likely to include regular and frequent travel to these locations.
*A Senior Project Manager role is responsible for the line management of several Project Mangers in addition to project delivery responsibilities, it is imperative that the holder of this role has extensive people management experience to support the development of a Project Manager community within GPM. This will involve leading project delivery teams that span multiple locations, methodologies and technologies.
*Responsible for Stakeholder Management at all levels within the relevant segment or division, including many disparate and senior level stakeholders. This includes identification, analysis, planning and implementation of actions designed to engage with stakeholders across the organisation. Serve as a subject matter expert in routinely briefing key stakeholders on different aspects of assigned initiatives.
Governance and Risk Management
*Responsible for the project wide implementation of processes, policies, and best-practice for change management where appropriate, ensuring (and measuring) embedment, adoption and effectiveness.
*Preparation, collation, and distribution of project status reports, ad hoc presentations, and reporting (including executive and senior management reporting).
*Ensure governance procedures are adhered to, for example:
*All project artefacts maintained throughout the project lifecycle (plans, resourcing profiles, cost plans, benefits schedules, RAID items, Change Requests and status reports) are up to date, accurate and follow group quality standards.
*Projects adhere to the change framework, use Group standard templates and are subject to the correct stage gate procedures throughout the project lifecycle.
*Work with the Portfolio Manager / Programme Manager to understand and manage the delivery risk within the project - drive out, track and reduce project level risks.
*Adhere to the planning standards and process to ensure transparency on key deliverables and dependencies so that delivery can be tied to cost.
*Work with the Programme and Portfolio Manager to ensure adherence to the Group Standards for governance and risk management.
*Responsible for facilitating and chairing regular project meetings, and follow-up with project team members as required.
*Manage the project budget request process and perform regular financial reviews to track and measure financial performance against plan at the project level.
*Work with the Portfolio PMO and Business to provide an accurate resource demand view for the project.
*Track and forecast key financial metrics against targets, applying insights from the business to make recommendations to effectively manage budget across the portfolio.
*Identify and analyse potential project/portfolio solutions to financial impacts and help determine the most viable solution.
*Formulate data-driven insights to support negotiations and effectively persuade diverse stakeholders, driving alignment towards shared objectives.
*Proactively and effectively manages diverse stakeholder groups across the project or programme lifecycle, successfully differentiating the approach and communications to address stakeholder needs.
*Maintains collaborative and trusting relationships with stakeholders, effectively overcoming challenges and positioning alternatives to move the project or programme forward.
*Accountable for project level communications.
Candidate Profile/Key Skills
*Excellent planning, organisational, and coaching skills
*Excellent interpersonal and communication skills, and the proven ability to work effectively with all organisational levels
*Excellent at managing and influencing a wide network of stakeholders, including senior management, who can influence and build relationships
*Proven experience managing people and teams in multiple locations
*Willing and able to challenge customers and stakeholders to better understand their needs
*Expert knowledge of financial management, risk, and project management methodologies
*Expert knowledge of budgeting, resource allocation and cost control
*Excellent documentation skills; ability to create high quality steering committee materials
*Demonstrable project or programme experience
*Educated to degree level or equivalent
*Global experience - working successfully with teams in multiple locations simultaneously
*Experience and knowledge of large scale, global, change programmes and portfolio management
*Experience in large investment banking or financial services organisations
*Background in working across a number of different sectors both business and IT related projects/programmes
*Knowledge of technology estates and technologies desirable
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