• Role: Operations Manager
• Location: Manchester Region
• Salary: GBP65,000 - GBP70,000 plus package and bonus
• Social Housing
• Permanent role

Gordon Leak Associates is working with a growing Social Housing company who are looking to recruit an experienced Ops Manager to join their North Region.

This is a fantastic opportunity to join a company who due to growth is offering a competitive salary, career progression and a fantastic work life balance.

We are looking for candidates that have worked in Social Housing/Housing Associations or on External projects but will also consider other refurbishment experience within housing. This is an exceptional role with a clear progression path.

Duties

• Lead and manage the day to day responsibility for the Housing team
• You will be responsible for ensuring the most effective processes in place, to enable to deliver the best service
• Responsible for managing the budgets in these areas and ensuring value for money.
• You will have in-depth knowledge of Housing services and a proven track record in leadership, housing management and budget management
• Experience of management of specialist housing services within a regulated environment
• Experience of developing and delivering service improvement projects
• Experience of operational leadership of case management including effective partnership working
• Evidence of leading successful, high performing teams
• Ability to use insight reports and implement change initiatives as a result
• Able to perform to a high standard within a pressurised environment
• Excellent written communication skills for effective correspondence, report writing and statistical work and excellent verbal communication skills including assertiveness, listening, negotiating, and influencing skills
• Demonstrable ability to make informed decisions when assisting and supporting dealing with complex or challenging cases
• You will need to have strong interpersonal, communication and leadership skills at all levels To act as a role model in actively putting the customer at the heart of the service.
• Responsibility for ensuring that your team work safely and ensure compliance.

For more information please apply with an updated CV or contact Jennifer directly.