Creative Packaging Project Manager

The Body Shop
London (Central), London (Greater)
Competitive Salary
04 Jun 2019
04 Jul 2019
Job Function
Project Manager
Contract Type
Full Time

Why work for The Body Shop?

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. 

Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

In fact, this is an incredibly exciting time for the Body Shop. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.

Who are Natura & Co?

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact.

Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969.

The role in a nutshell

A strong, natural and motivational character who is responsible for the end to end project management and production of all Global Packaging Project creative briefs and projects. You will be the driving force and support system behind creating Best in Class 360 Campaigns and Pack specific campaigns, including all new products and gift packaging in line with the brands purpose, making sure that everything is delivered to the highest standards whilst being on time and to budget.

You are a process and people driven individual who is creative, proactive and able to juggle multiple projects while keeping a calm and cool head. You are able to influence decision making in a supportive and decisive way and importantly you are solution based, no problem to big…

A lover of a timeline, production schedule and a plan

More about the role

End to end management of all in-house agency briefs covering all omnichannel asset needs and requirements but specifically to Packaging. Drive strong collaboration with the creative team and cross functional stakeholders to ensure projects are delivered to budget and on schedule

Prioritisation of briefs working closely with the Studio Manager and Head of CS to ensure that the right team and resource is mapped against each campaign and project as to deliver the strongest output

Own creative timelines mapping out all key initiatives and deliverables. Proactively communicating and gathering information from key internal departments and managing back, up and sideways. Close partnership with the Customer Operations teams to establish strong communication between the Brand and Customer teams

Workflow Management - create and maintain all status reports, schedules and agency calendars. Lead and manage weekly creative meetings driving the smooth running of all projects

Management of external vendors and agencies, linch pin between parties as to create a seamless relationship

Manage the creative budget inc PO, invoice and reconciliation management

Support in leading in-house agency processes keeping them up to date and in line with business needs

Manage all Legal requirement ensuring that we are compliant both internally and externally (usage rights and legal contracts)

Excellent understanding of The Body Shop Purpose strategic framework and ability to translate it into design guidelines, a champion for the brand

An excellent team player, flourishes in a multicultural environment, is an active listener and interacts effectively

Ideal Experience

A strong, confident communicator, influencer and collaborative partner who is able to build and drive strong relationships with cross-functional business stakeholders

Excellent interpersonal skills – can communicate concisely and confidiently at all levels

Strong experience managing creative packaging projects and iniatives

Understanding of packaging constraints and innovation inc sustainability

Able to turn creative direction and strategy into operational actions

Multi tasker who is able to manage several projects and prioritise

A self starter and pro active in your approach

Excellent communication skills with confidence to present to senior leaders

Flexible, calm, decisive and a solution focused individual

Creative and passion for producing

Attention to detail

Excellent organisation and time management skills


Our global HQ is located in the heart of East Croydon – 1 minute walk from the train station and is just 10 minutes train ride from Clapham Junction and 16 minutes from London Victoria. Our East Croydon office provides a light, modern and open-plan work space that includes an onsite global café and even a live living wall in the reception area.

As of 27th August 2019 we will be moving to our new home, based near London Bridge. 155 Tooley Street is a contemporary and vibrant workplace that will inspire our creativity and represent who we are, our brand and our purpose. A 5 minute walk from the mainline and tube stations, surrounded by all the attractions and amenities that London Bridge has to offer, our new office is a short stroll away from the River Thames and Tower Bridge through Potters Fields Park.


Want to join the Body Shop team? Then please apply today – as well as a competitive salary, here are just a few of the rewards and benefits you can look forward to when you join us: a 5% non-contributory pension plan, 23 days holiday, 3 days a year to volunteer in the local community, 50% staff discount and access to product sample sales, access to Perks At Work our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development. We have also implemented ‘Work Wise’ into our HQ -  flexibility of ‘in-office’ hours, the ability to work remotely and a new meeting charter. Here at The Body Shop we’ve got your best interests at heart – it’s our way of saying thank you!