Fire and Security Operations Manager - West Berkshire - 40,000- 45,000

Peopleforce Recruitment are excited to be supporting the expansion of a Fire and Security business based in Berkshire. A key position in the business that has opened up is for a Fire and Security Operations Manager. The Operations Manager ensures smooth day-to-day operations within the Fire & Security (F&S) department. This role requires proactive planning, effective leadership, and collaboration with team members to meet operational goals and maintain high standards.

Site and office based.

Key Responsibilities

1. Leadership & Professionalism

   • Lead by example, maintaining a consistent presence and fostering respect across the team.
   • Address performance issues fairly and promptly.
   • Communicate professionally with customers and team members.

2. Operational Oversight

   • Act as the first point of contact for management-level inquiries, escalating issues as needed.
   • Provide weekly updates to the Managing Director (MD) on performance and key metrics.
   • Ensure adherence to company procedures and resolve challenges immediately.

3. Process & Cost Management

   • Oversee efficient scheduling and resource allocation for service and installation teams.
   • Manage procurement to minimize costs and ensure timely delivery of materials.
   • Approve overtime and manage stock inventories to align with operational needs.

4. Reporting & Improvement

   • Monitor KPIs, SLAs, and project progress to optimize performance.
   • Regularly review processes to identify areas for improvement.
   • Provide detailed performance and cost reports during weekly meetings with the MD.

Qualifications & Skills

• Strong leadership, communication, and organizational abilities.
• Proficient in IT systems and tools such as Microsoft Excel.
• Able to work independently, make decisions under pressure, and prioritize tasks effectively.
• Committed to continuous improvement and team development.
• Must have strong knowledge and background in Fire and Security systems

Objectives

• Maximize team efficiency and resource utilization.
• Ensure timely completion of service and installation tasks.
• Maintain high standards in communication, reporting, and cost management.

Benefits

• Salary - 40,000 - 45,000
• Fully expensed state vehicle

If you are interested in learning more, please apply with your CV or email (email address removed) or call (phone number removed)