Are you passionate about content? Are you looking to work with some of the biggest brands in the world? Do you want to work in a fast-paced global agency that produces outstanding content?

The Company:

Our client is a global content marketing agency, purpose-built to deliver high-performance content for brands. They produce quality content that drives online sales at scale and at speed. They specialise in helping businesses efficiently use content at the penultimate point of the purchase journey, to take consumers from browsing to basket – and beyond. To date, they have created over 12 million words of bespoke content – plus videos and graphics – in over 25 languages, and counting.

The Role:

You will assume ownership of a number of diverse client projects and deliver excellent account management services, while ensuring that content is efficiently produced on time and on budget.  You must be exceptionally methodical, articulate, organised and analytical. You must ask intelligent and insightful questions, be well spoken and calm in front of clients.  You are a strong planner and problem solver, good with breaking up and pricing large volumes of work. You can be given any task and complete it excellently, without needing supervision. 

Responsibilities:

• Account management: you will lead the day-to-day relationship and communication with the client, ensuring client satisfaction and identifying new opportunities for working together.
• Project definition: working with internal teams to ensure that client briefs are clear and actionable, facilitating client meetings to understand and define clients’ content objectives and requirements.  
• Project planning and estimation: developing project plans and cost estimates, ensuring that internal teams provide input where necessary.
• Delivery management: successfully managing the end-to-end delivery of written and visual content projects – including the management of risks/issues/assumptions, and ensuring that projects are kept within budget, agreed timelines and with the high-quality standard expected at Quill.
• Team management: day-to-day management of the project teams, ensuring that the team are clear about their tasks, priorities and the deadlines associated with their work, and managing capacity, resourcing and delivery issues as they arise.

Role requirements:

• Minimum 2.1 degree.

• Experience managing projects and/or planning complex programmes of work. 
• A proven ability to run multiple projects with conflicting deadlines, delivering them efficiently, calmly, and to a high-quality standard.
• Superb written and oral communication skills.
• A good track record of managing clients and/or building relationships based on results and trust. 
• Good with numbers – comfortable preparing budgets and tracking expenditure.
• Able to think methodically and present to a client an organised, systematic, and efficient way of working. 

Your personal attributes:

• Excellence at pace – you are highly organised, hardworking, efficient and totally reliable, with a proven record of being able to prioritise and meet multiple, competing objectives, with exceptional attention to detail.
• Honest – you are approachable, humble, and transparent with yourself and others.
• Pioneering - you are driven by innovation and embrace disruptive change. You present solutions rather than problems, without losing focus on the impact of your decisions.
• Inquisitive – you believe in the value of asking questions, always challenging the status quo. Curiosity is part of your DNA and you challenge yourself and the business to beat what came before.
• Inspiring – you lead by example. You are always positive and eager to engage and support your colleagues. You take active steps to continuously develop yourself and others.

Training and Development:

As an early-stage business, they offer an exciting and unique opportunity for all members of the team to contribute to shaping and growing the company. They operate in a transparent environment in which everyone has a voice, and the chance to make it heard.

Career advancement is important to them, and the team learn from each other, sharing skills through mentoring programmes and regular development sessions on everything from networking and public speaking, to street photography. Graduates that they have previously hired through Instant Impact have been rapidly promoted to management positions; they are a meritocratic company who place enormous value upon their employees.

Duration: Permanent

Location: Central London

Salary: £23K – £27K

Start Date: ASAP