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Credit Control Manager

Employer
Change-IT Consulting Ltd
Location
Birmingham
Salary
40000.00 - 50000.00 GBP Annual
Closing date
29 Jan 2025
View more categoriesView less categories
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Job Function
Operations

Credit Control Manager

Birmingham - Hybrid - 2-3 Days on-site a week

40,000 - 50,000

We are seeking a highly skilled and motivated Credit Control Manager to join a well established Software provider in Birmingham.

What you will do: (Not limited too)

  • You are tasked with overseeing all aspects of credit control within your set business area, including managing the credit team, processes, and systems, as well as building and nurturing customer/client relationships.
  • Conduct monthly 1-2-1 meetings with the team and set objectives, target in line with the overall Credit Control team objectives.
  • Host a weekly debt call with the business area, driving resolution of large or long-standing overdue debts.
  • You will be responsible for achieving cash collection and aged debt reductions targets, ensuring that the Days Sales Outstanding (DSO) metrics are within acceptable ranges.
  • Identifying improvements within the debt collection process.
  • Managing the reduction of unallocated cash and credits, implementing a process to ensure this stays at acceptable levels.
  • Managing the monthly direct debit collections as well as the direct debit bounces

What you will have:

  • Demonstrable experience in a demanding CM or CRM role with a focus on collections
  • Experience managing direct reports
  • Advanced Excel skills
  • Strong analytical skills, data focused
  • The ability to build and maintain strong working relationships both internally and externally
  • Good people management and development skills, ability to work well in a period of change

If this is of interest, please don't hesitate to apply!

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